SUSTAINABILITY INTEGRATION

Located in the Port of Colombo, SAGT is one of four container terminal operators contributing to Sri Lanka’s growing prominence as a worldclass transshipment hub.

From its inception, SAGT has recognized the critical importance of sustaining and enhancing the competitive advantage derived from Sri Lanka’s strategic geographical location, along with its own unique strengths. Ensuring the well-being of its people, customers, business partners, and the environment is not only integral to SAGT’s sustainability but also to maintaining the profitability of the Company’s operations and Sri Lanka’s competitiveness as a transshipment hub.

As such, sustainability is embedded in SAGT’s corporate ethos and business strategy at the highest level. This is guided by its robust Sustainability Management Framework (SMF), which integrates sustainability objectives into the core of the Company’s strategic and long-term goals. The SMF comprises of a stage-wise process where impact materiality assessments are undertaken to identify the significant actual, potential negative and positive environmental, social and governance impacts on its key stakeholders. The impact materiality assessment are supported by the identification of Sustainability Related Risks and Opportunities (SRROs) and Climate Related Risks and Opportunities (CRROs) arising from the identified impact material topics. The subsequent stages of the SMF include the identification of policies, processes, SOPs and management approaches to manage such material topics; establishment of KPIs to track and monitor sustainability performance; establishment of targets for key material topics; undertaking sustainability interventions to mitigate and manage the identified material impact topics; and finally in reporting progress to the Company’s stakeholders. The policies, procedures and management approaches are founded in the Company’s core organizational values and thus the policies carry commitments to ensure operational excellence, providing exemplary service to its customers, and developing an integrated value chain ensuring sound corporate governance, compliance with all regulatory requirements and human rights considerations while also considering the precautionary principle in investment and operational decisions. The commitments are then embedded across the Company, by ensuring alignment of Policies, Management Approaches and Standard Operating Procedures (SOPs) at every division and operation via the Sustainability Management Framework.

The stages of SAGT’s Sustainability Management Framework (SMF) is supported by a Sustainability Performance Management System enabling the data capture, analysis and dashboarding on a quarterly basis, which in turn supports the reporting of sustainability performance to senior management teams for course corrective decision making. Internal and external assurance processes further support SAGT’s sustainability journey by ensuring accurate information for decision making, compliance with laws, regulations, benchmarking with best-in-class practices and enabling continuous improvement. By adhering to internationally recognized reporting standards and frameworks such as the Global Reporting Initiative (GRI) Standards, the United Nations Sustainable Development Goals (SDGs), and the United Nations Global Compact (UNGC), the Company enhances the management and transparency of its non-financial disclosures and its communication of progress.

Aligned with its business objectives, SAGT’s Sustainability Commitments are classified within three core pillars: Responsible Economic Contribution, Environmental Stewardship, and Labor Practices & Social Responsibility.

The determination of SAGT’s material topics involve obtaining an understanding of its significant stakeholder concerns. SAGT defines its significant stakeholders as stakeholders who may be impacted by the Company’s operations, and those stakeholders who possess the ability to influence the Company’s operations. As such, identification of the significant stakeholder concerns as well as the identification of internal stakeholder perceptions and risks of opportunities play an important role in the prioritisation of the material topics of SAGT. This engagement process is integrated with the Company’s daily business operations, to derive longterm value for the business and its stakeholders.

The following section outlines SAGT’s Sustainability Management Framework and demonstrates how sustainability is embedded across all levels of the Company’s business operations.

SAGT’S MATERIAL TOPICS

SAGT’s Material Topics are aligned with the four Sustainability pillars:

Environmental Stewardship
  • Materials
  • Energy
  • Water and Effluents Management
  • Emissions Management
  • Environmental Complaince
  • Supplier Assessments
Corporate Governance
  • Transparency and Accountability
  • Stakeholder Engagement
  • Code of Conduct
  • Sustainablity Reporting
Labour Practices & Social Responsibility
  • Employee Engagement
  • Training and Development
  • Labour Relations
  • Diversity, equity and inclusion in our human capital management with a special focus on women
  • Customer privacy
  • Socioeconomic compliance
Enabling Work Environment - focused on wellbeing, safety, security and health
  • Non-discrimination
  • Freedom of Association
  • Zero-tolerance towards forced and compulsory labour
  • Occupational Health and Safety
  • Customer Health and Safety
  • Cyber Security
  • Robust Emergency Response
SUSTAINABILITY POLICY

SAGT's Sustainability Policy is anchored in ethical practices and principles of corporate responsibility. While complying with all applicable local and international regulatory requirements at a minimum, SAGT sets benchmarks in its operations, environmental stewardship and social responsibility. Operational impact is monitored and assessed while ensuring transparent communication on key ESG practices.

SAGT is committed to mitigating its environmental impact through energy conservation, decarbonising terminal operations, managing waste responsibly, efficient utilisation of materials, and water and effluent management ensuring that it complies with environmental regulations at all times.

From a social perspective, the Company is committed to fostering a safe, secure and non-discriminatory working environment, focused on diversity, equity and inclusion with a specific focus on female empowerment. As such all employees are offered equal opportunity for personal and professional development, which includes training, career performance reviews, parental leave whilst ensuring a zero-tolerance approach to its employee related policies and practices including child labour, forced and compulsory labour and freedom of association.

All SAGT staff are required to adhere to the Company’s employee Code of Conduct, and by complying with all applicable local and international labour laws and regulations and standards including adherence to minimum wages and the payment of statutory provisions in relation to its outsourced manpower. All SAGT suppliers are registered via the Company Supplier Portal and are required to adhere to the Company’s Supplier Code of Conduct.

SAGT’s process to engage with its suppliers on specific sustainability topics and include its supply chain partners and customers within the Company’s sustainability drive was reviewed and revised during the last year. As part of this process, the Company continues to identify significant suppliers and engage them through sustainability self-assessments, periodic reviews and supplier audits where applicable. As a part of the Company’s continuous improvements, a new updated process in this regard was put in place by the Supply Chain Division, with the reassessing and identification of significant suppliers followed by periodic engagement through self-assessments and audits.

SAGT considers customer health and safety, cyber security and customer privacy and emergency response as key material topics that may have impact on its customer groups. Whilst noting that SAGT’s location within the Port of Colombo creates relatively lesser opportunity for community engagements, SAGT nonetheless carries out numerous projects aimed at uplifting local communities contributing towards the development of livelihoods within the nation as part of its overall corporate responsibility efforts.

Key Elements of the SMF:
Identifying Stakeholder concerns

The identification and prioritisation of key stakeholders and their concerns is done through an internal perception materiality assessment considering primarily an impact materiality approach. The Materiality Assessment considers an impact-based assessment of the importance placed by stakeholders on environmental and societal topics (impact materiality) and considers the risks to the organisation and investors arising from dependencies of environmental and social factors (financial materiality). SAGT utilises the methodology outlined in GRI 3: Material Topics to identify its universe of sustainability impacts. This process is further supported by the AA1000AS Standard’s sixpart materiality test to prioritise the most significant impact topics. The COSO Risk Management Framework is then utilised to assess the risks and opportunities arising from organizational impacts and environmental and social dependencies. and then classified based on their importance and impact and the results are integrated into the Company’s broader enterprise risk management processes. SAGT’s materiality assessment for the reporting year was aligned in accordance with the AA1000AS Standard and the GRI 3 standard on materiality assessment. While climate change was identified as a significant risk for the Company through both its materiality assessment and its enterprise risk management process, and its impacts and mitigation plans associated with the related physical and transition risks, were analysed.

Policy and Framework

The Company has established policies related to environmental, social and governance factors, such as its Energy and Emissions Policy, Water Management Policy, Health & Safety Policy and AntiCorruption Policy. These policies are complemented by management procedures and Standard Operating Procedures (SOP). Further, the policies and policy framework undergo regular reviews by the Senior Management Team. The Policy Framework of SAGT is designed to address the prioritised impacts, risks and opportunities derived through its materiality assessment.

Data Tracking & Analysis

Data Tracking & Analysis: The Company measures, monitors, and tracks the progress of its chosen sustainability indicators using a Sustainability Performance Tracking Tool - the Sustainability Performance Analyser introduced in 2019. This tool enables the collection, consolidation and analysis of information pertaining to the Key Sustainability Performance Indicators (KSPI), by the Sustainability team, on a quarterly basis. Since 2021, SAGT has been compiling data monthly, to further strengthen management intervention and be able to deliver speedier responses. The KSPI’s cover a range of performance metrics aligned with relevant disclosures within the Global Reporting Initiative (GRI) standards, which are crucial for assessing sustainability across material topics. These indicators ensure that the Company adheres to internationally recognized sustainability guidelines. These KSPI’s are shared with the Management Committee, monthly for review, investment and action as necessary.

Benchmarking and Variance Control

In addition to monitoring its performance against internal goals and targets, SAGT actively benchmarks against industry best practices, recognized standards and performance of key peers. This commitment enables the Company to continuously measure its progress within the broader industry context and adopt leading-edge approaches and position itself as a proactive influencer and a catalyst for change within the sustainability landscape of the industry.

Sustainability Initiatives

SAGT engages in a range of initiatives which are carried out at organisational and departmental levels. At the organisation level, SAGT tackles significant global challenges such as climate change through comprehensive initiatives aimed at reducing its environmental impact and promoting sustainable practices across all operations. Simultaneously, economic and social sustainability goals, such as driving cost rationalisation, enhancing operational efficiency, and strengthening stakeholder engagement are championed by individual departments.

Sustainability Reporting and External Assurance

SAGT produces a thorough sustainability report, aligned with key global standards including the Global Reporting Initiative (GRI) standards, the United Nations Global Compact (UNGC) principles, and the United Nations Sustainable Development Goals (SDGs). This comprehensive approach ensures transparency and reinforces its commitment to responsible environmental, social, and governance practices. SAGT ensures that all annual Sustainability Reports are subject to independent external assurance to enhance the credibility and reliability of the reported.

RESPONSIBILITY FOR DRIVING SUSTAINABILITY AT SAGT:

The organisational structure for sustainability, outlined below, supports the effective execution of SAGT’s sustainability agenda and the achievement of its sustainability goals. It ensures that performance related to key material topics is regularly assessed and managed by the Senior Management Team (SMT). The CEO, through the Management Committee, holds responsibility for ensuring the implementation of SAGT’s Sustainability Management Framework (SMF).

THE SUSTAINABILITY DIVISION

The Sustainability Division is responsible for overseeing the implementation of the Sustainability Management Framework (SMF) and executing its strategies through the following key roles and responsibilities.

Sustainability at Department level

A Sustainability Champion within each of the nine Departments is tasked with implementing the Company’s SMF based on the identified material topics and selected frameworks. Through the efforts of each designated Sustainability Champion, the Departments are responsible for:

Sustainability Reporting

SAGT follows a robust reporting process that includes both external and internal reporting cycles to ensure transparency and effective management of sustainability performance.

External Reporting

The annual Sustainability Report serves as the Company’s primary tool for communicating its sustainability performance to its external stakeholders in accordance with the Global Reporting Initiative (GRI) Standards, and also as its Communication of Progress towards the United Nations Global Compact (UNGC).

Internal Reporting Process

SAGT’s internal reporting consists of a quarterly report, with select indicators extended to a monthly cycle. These indicators track operational efficiency, compliance, and key sustainability areas, providing relevant management information to support informed decision-making and a more comprehensive approach to capital budgeting.

DEFINING REPORT CONTENT

This report details SAGT's sustainability strategy, corporate governance framework, risk management process, environmental and social responsibility efforts, and discloses the measures taken by SAGT to achieve an improved holistic sustainability performance.

While ensuring compliance as per all regulatory requirements at a minimum, SAGT’s operations are guided by the ‘Precautionary Principle’ resulting in responsible investment and operational decisions. This policy commitment ensures minimal impact on natural resources, the environment and reduces the Company’s carbon footprint while minimizing its effect towards climate change. SAGT’s Sustainability policy also commits towards ensuring the protection of human rights in its operations and its value chain as far as practicable, whilst also committing to ensuring a safe and productive work environment for all staff.

All methodologies, assumptions, indicators and estimations used in the compilation of this report follow the GRI standards and industry practices. Any restatements, along with underlying reasons, are clearly stated in the relevant sections of this report.

All data included in SAGT’s sustainability reports over the last six years have been validated internally through senior management review as well as externally, through an independent third-party assurance provider.

Stakeholder Engagement and Identification of Material Topics

As expectations continue to evolve among customers, regulators, investors, lenders and communities etc, SAGT remains committed to strengthening its economic, environmental and social response in line with global best practice and local priorities.

The identification of key stakeholders is driven by insights gathered through discussions with key business units and operational departments. Once identified, significant stakeholder groups are identified based on their potential impact and influence on the Company, and the impact of the Company’s operations on stakeholders. The impact-influence matrix for broader stakeholder groups forms the foundation for developing an effective engagement strategy, including determining the basis for engagement, setting the preferred frequency of interaction, and assigning responsibilities for engagement activities.

SAGT maintains an ongoing and comprehensive stakeholder engagement process, seamlessly integrated into its daily operations. This continuous approach ensures that the Company remains responsive to stakeholder concerns in real time, allowing for proactive and effective responses. Dialogue with stakeholders provides the foundation for identifying and prioritizing issues based on their significance to both the Company and external stakeholders. These issues are then mapped according to their potential impact on the Company and stakeholders.

SAGT has identified the following key stakeholders

SAGT continues to engage with all significant stakeholders mentioned above, that can impact, and that are impacted by the Company’s business operations. Multiple mechanisms are put in place to allow stakeholders to voice grievances and highlight potential concerns arising from terminal activities.

Close relations are maintained with Government Regulatory & Statutory bodies such as Central Environmental Authority (CEA), Marine Pollution Prevention Authority (MPPA) and the Marine Environmental Protection Authority (MEPA) to ensure that the Company at a minimum complies with regulatory requirements.

SAGT also partners with environmental conservation subject experts such as the Centre for Sustainability of the University of Sri Jayewardenepura to execute reforestation and conservation initiatives.

Similarly, employee feedback on related issues is actively encouraged through various channels, including trade unions, the organisational hierarchy, surveys and interviews, suggestion boxes, and intranet.

Robust data systems are central to effective environmental stewardship. SAGT continuously monitors resource consumption and environmental indicators through a combination of digital systems, equipment records, meter readings and operational data capture processes to identify potential areas of grievance prior to occurrence.

Materiality Assessment Process

A Materiality Assessment is conducted periodically to identify the organizational impacts on the Company’s significant stakeholders, and the sustainability related risks and opportunities faced by the Company. These organizational impacts along with the sustainability related risks and opportunities are considered as material topics that may have a actual or potential positive or negative effect on such significant stakeholders. Its assessment process follows the methodology outlined in the GRI 3 Standard augmented by the AA1000AS Standards Version 3 Guidance Document and seeks to identify the importance of a topic on internal stakeholders and the importance of a topic on its external stakeholders.

SAGT has also sought to identify key Sustainability Related Risks and Opportunities (SRROs) along with sustainability impact topics mentioned above.

These SRROs were identified by assessing the risks arising from the identified organizational impacts and assessing them based on the likelihood of occurrence and impact severity to the Company and Investors based on the COSO Risk Management Framework to determine an overall risk rating. This risk rating, along with the importance to internal and external stakeholders described above, serves as the foundation for prioritising material topics, which are then used to identify Key Sustainability Performance Indicators and relevant GRI disclosures reported in the GRI Content Index of this report.

As a result of this process, SAGT has prioritized 16 material topics and selected 44 GRI Standard topic-specific disclosures for both internal and external reporting, which are summarized in the table below. This section also outlines the strategies and management approaches implemented to address SAGT’s material topics.

Stakeholder Method of engagement Basis of engagement Frequency Issues/concerns
Customers
  • Materiality survey and interviews
  • Customer feedback
  • One-on-one communication
  • Sustainability report
  • Meeting minutes
  • Feedback form
  • Emails
  • Visits
  • Every 2-3 years
  • Annually
  • Regularly
  • Competitive pricing
  • Berth productivity/ Reliability
  • CO2 emissions
Suppliers
  • Correspondence with major suppliers
  • Supplier audits
  • Sustainability report
  • PO, tender documents
  • Supplier self-assessment form
  • Ongoing
  • Annually
  • Price and volume
  • Credit period
  • Longevity of contracts
  • Operational matters and business issues
Employees
  • Materiality survey and interviews
  • Employee appraisals
  • Training and development programmes
  • Company events
  • Toolbox meetings
  • Surveys
  • Newsletters
  • Notice boards
  • Intranet and social media platforms
  • Team briefings
  • SAGT's Code of Conduct
  • Email
  • Performance appraisal form
  • Survey reports
  • Presentations
  • Published report
  • Every 2-3 years
  • Annually
  • Ongoing
  • As needed
  • Daily
  • As needed
  • Quarterly
  • Regularly
  • Ongoing
  • Monthly
  • Salary/benefits/career development
  • Training and development
  • Occupational Health and Safety (OHS)
  • Equal opportunities
Shareholders
  • Materiality survey and interviews
  • Sustainability report
  • Other interactions
  • Meeting minutes
  • Email
  • Meetings
Board meeting thrice a year and audit committee meeting
  • Dividend
  • Governance
  • Compliance
  • Timely information on business performance, strategy, operating landscape and business outlook
Trade unions
  • Meetings with trade union representatives
  • Meeting with CEO
  • Collective Labour Agreement Discussions discussion
  • Meeting with parent trade union officials
  • Meeting minutes
  • Correspondence
  • Collective agreement
  • MOU
Monthly, quarterly
  • Benefits/rights for members
  • Compliance
  • Grievance handling
Government
  • Formal and informal communication
  • Audits
  • Joint inspections
  • Other meetings
  • Permission request letters
  • Agreement
  • Compliance licenses
  • Request letters
  • Monthly
  • Annually
  • Annually
  • As needed
  • Regulatory compliance
  • Impact to environment
  • Industrial relations
Statutory bodies
  • Meetings
  • Compliance audits
  • Survey reports
  • Inspection reports, license renewal documents, and audit reports
  • Monthly, annually
  • Annually
  • Environment compliance
  • Employee health and safety
  • Equipment testing
Industry peers
  • Meeting with working group levels (ITT)
  • Meetings to discuss/overcome operational issues
  • Other interactions
  • Meeting minutes
  • Circulars
  • Email and other correspondence
  • Daily
  • As needed
  • As needed
  • Cooperation
  • Ethical business
  • Port strategies for Hub status
Local community
  • Partnerships with non-profit organisations
  • Community engagement and CSR programmes
  • Request letters
  • Agreements
  • As needed
  • As needed
  • Employment of local community members
  • Training
  • CSR activities
Global industry monitors
  • Meetings
  • Events
  • Letters, emails
  • Annually
  • As needed
  • Environmental impact
  • Corporate ethics
  • Social responsibility
Media and NGOs
  • Meetings
  • Other interactions
  • Meeting minutes, emails
  • Press releases, reports
  • Annually
  • As needed
  • Reliability/ frequency of engagement
  • Environmental impact
  • Longevity of partnerships
Debt providers
  • Meetings
  • Other interactions
  • Email and other correspondence
  • As needed
  • As needed
  • Saving/borrowing rate
  • Level of service
  • Payments
MANAGEMENT OF MATERIAL TOPICS

The following section summarizes SAGT’s disclosure management approach (DMA) for Economic contribution, Environmental Stewardship and Labour Practices and Social Responsibility. The DMA can be viewed online at https://d3bo42cmohq4cn.cloudfront.net/2021/12/SAGT-DMA-Report-latest-3.pdf.

No: GRI Standard Topics/ General Disclosures Topic Specific Disclosures
1 GRI 205: Anti-Corruption 205-1: Operations assessed for risks related to corruption
205-2: Communication and training about anti-corruption policies and procedures
205-3: Confirmed incidents of corruption and actions taken
2 GRI 301: Materials 301-1: Materials used by weight or volume
3 GRI 302: Energy 302-1: Energy consumption within the organisation
302-3: Energy intensity
302-4: Reduction of energy consumption
4 GRI 303: Water and Effluents 303-1: Interactions with water as a shared resource
303-2: Management of water discharge-related impacts
303-3: Water withdrawal
303-4: Water discharge
303-5: Water consumption
5 GRI 305: Emissions 305-1: Direct (Scope 1) GHG emissions
305-2: Energy indirect (Scope 2) GHG emissions
305-3: Other indirect (Scope 3) GHG emissions
305-4: GHG emissions intensity
305-5: Reduction of GHG emissions
305-6: Emissions of ozone-depleting substances (ODS)
6 GRI 306: Waste 306-1: Waste generation and significant waste-related impacts
306-2: Management of significant waste-related impacts
306-3: Waste generated
306-4: Waste diverted from disposal
306-5: Waste directed to disposal
7 GRI 308: Supplier Environmental Assessment 308-1: New suppliers that were screened using environmental criteria
8 GRI 401: Employment 401-1: New employee hires and employee turnover
401-2: Benefits provided to full-time employees that are not provided to temporary or part-time employees
401-3: Parental leave
9 GRI 403: Occupational Health & Safety 403-1 Occupational health and safety management system
403-2 Hazard identification, risk assessment, and incident investigation
403-3 Occupational health services
403-4 Worker participation, consultation, and communication on occupational health and safety
403-5 Worker training on occupational health and safety
403-6 Promotion of worker health
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships
403-8 Workers covered by an occupational health and safety management system
403-9 Work-related injuries
10 GRI 404: Training 404-1 Average hours of training per year per employee
11 GRI 405: Diversity & Equal Opportunity 405-1: Diversity of governance bodies and employees
12 GRI 406: Non-Discrimination 406-1: Incidents of discrimination and corrective actions taken
13 GRI 407: Freedom of Association 407-1: Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
14 GRI 409: Forced, Compulsory Labour 409-1: Operations and suppliers at significant risk for incidents of forced or compulsory labour
15 GRI 416: Customer Health & Safety 416-2: Incidents of non-compliance concerning the health and safety impacts of products and services
16 GRI 418: Customer Privacy 418-1: Substantiated complaints concerning breaches of customer privacy and losses of customer data
RESPONSIBLE ECONOMIC CONTRIBUTION

SAGT strives to be a benchmark for sustainability within the industry and the region, the Company conducts all its business activities in a responsible manner, ensuring they remain in line with the highest standards of ethics and integrity at all times.

SAGT remains committed towards delivering sustainable performance and growth across all its stakeholder groups, while ensuring compliance with relevant anti-corruption legislation, reinforced by its anti-corruption policy that serves as the overarching ethos for its activities.

The Company ensures that all concerns raised with respect to legal and ethical violations are addressed in an impartial manner through a strongly enforced whistleblowing policy that is outlined within the Code of Conduct for employees and overseen by an independent Ombudsperson.

A comprehensive disclosure of SAGT’s Corporate Governance framework and practices can be found on pages 18-22 of this report.

ENVIRONMENT STEWARDSHIP

During the reporting year, SAGT focused on decarbonization and digitization to minimize its carbon footprint and improve operational efficiencies. The Company also ensures its operations conform to the environmental regulations stipulated by the Central Environmental Authority and the Marine Pollution Prevention Authority.

SAGT recognises that its consumption of non-renewable fossil fuels is responsible for air pollutants and greenhouse gas (GHG) emissions and considers this to be its most significant environmental impact. The GHG emissions resulting from SAGT’s terminal operations are primarily attributable to its trucking and machinery operations. SAGT's strategy of energy conservation and hybridization of its RTG fleet and the electrifying of its fleet of Prime Movers is further described in the section environmental stewardship. Additionally, the Company considers water consumption, the generation of hazardous and non-hazardous waste and the segregation and treatment of effluents to be material to its operations. Therefore, the Company has established the following policies to mitigate and minimise the impact.

Energy & Emissions Policy

To adopt green practices, engage in new investments, deploy energy efficient equipment and initiate behavioural changes designed to minimise the Company’s overall energy and carbon footprint. Ensuring that impacts of climate change are addressed and mitigated through business continuity plans, disaster recovery plans and relevant insurance covers that offer protection against business interruption and worker health and safety.

Water Management Policy

To reduce the use and withdrawal of blue water sources and minimise the water discharged to the environment through recycling and reusing initiatives where possible, while ensuring that the quality of water discharged is in alignment with Sri Lankan legislation and regulations.

Waste Management Policy

To ensure that all regulatory requirements are adhered to in terms of the disposal of hazardous and non-hazardous waste, ensuring segregation discipline is entrenched within SAGT’s operations, while promoting waste reduction and engaging in the reuse and recycling of generated waste through accredited third-party waste disposal contractors.

LABOUR PRACTICES AND SOCIAL RESPONSIBILITY

Being a labour-intensive industry, the Company’s employees and workforce remain at the core of SAGT’s business success. In 2024, the Company focussed on diversity, equality and inclusion with a specific focus on women, implementing a dynamic policy on paternity leave which enables and empowers mothers to return to work while giving fathers the opportunity to be more involved with their newborn.

SAGT prioritises fostering a conducive work environment within which employees are offered opportunities to grow and thrive, with equal opportunities for recruitment, selection and progress regardless of race, gender, nationality, religion, or any other status protected by law. A safe and secure working environment that is wholly focused on safeguarding the human rights of its workforce is available within the Company, while every employee can earn a fair, equitable income, while driving skill development to ensure career advancement in their field of choice. All employment-related legislation is adhered to, while SAGT seeks to continuously improve and develop upon these recruitment and selection practices by integrating new ideas and approaches to achieve industry and global best practices.

SAGT’s training and development programmes empower employees through the development of individual technical and soft skills that aid in the achievement of individual and organisational objectives.

The organisation’s inclusive approach is underscored by SAGT’s key priority to provide a safe and secure environment free from discrimination and any form of harassment. To this effect, the Company maintains a zero-tolerance policy for any form of sexual harassment in the workplace, with all allegations in this regard treated in the utmost confidence and with respect. The Company has all the necessary measures in place to ensure no individual will be victimised for lodging a complaint of this nature. All complaints are promptly investigated and addressed in accordance with the processes detailed within the Company’s policy against sexual harassment. Any person deemed guilty is subject to disciplinary action, with implications ranging up to and including dismissal from employment.

Additionally, no employee is forced to work against their will and is not required to engage in bonded/forced labour, nor are they subject to corporal punishment or coercion of any kind within the workplace.

Internally developed SOPs, guidelines, procedures and precautionary measures ensure that SAGT can uphold the health and safety of its stakeholders, including employees, subcontractors, clients, customers, and agents, in addition to the shipping lines that access its terminal premises.

These procedures and measures are built on the premise of proactive risk management, continuous quality improvement and contingency planning, thereby ensuring operations at the terminal are conducted in accordance with the highest safety standards to minimise avoidable injuries and mitigate the risk of occupational illnesses.

All employees are required to adhere to these SOPs without exception, and all third parties visiting the terminal must adhere to the Company’s health and safety policy.

SAGT is committed to projects aimed at uplifting local communities through dedicated programmes that promote gender equality and the empowerment of women, while engaging in partnerships with a range of local and international non- government organisations (NGOs) and government organisations, and sponsorships of academic projects, further supported by voluntary employee initiatives.

Performance Monitoring of Material Topics

SAGT utilises its comprehensive Sustainability Management Framework (SMF) augmented by a spreadsheet based software tool, the Sustainability Performance Analyser (SPA), to facilitate data collection, enhance trend visibility and support internal and external reporting of all its material economic and governance, environmental and social topics through Key Sustainability Performance Indicators (KSPIs) which is a critical aspect of SMF.

The SPA provides SAGT the ability to specifically gather the KSPI related data for the above-mentioned material topics, undertake automated calculations, assess logical validation of data input and provide dashboards for internal and external reporting and management review, whilst also enabling data verification and internal and external assurance.

Management reviews all sustainability performance through regular internal reporting mechanisms, supported by monthly monitoring of its KSPIs. Tracking performance data at frequent intervals enables SAGT to identify trends early, respond to emerging issues promptly and prioritise improvement opportunities. It also supports evidence-based decisionmaking and strengthens internal ownership of environmental outcomes across departments.

All sustainability related data is collected in adherence to a Standard Operating Procedure (SOP) to maintain precision and accuracy.

Mangrove restoration project at Ittapana mangrove complex

Mangrove restoration project at Ittapana mangrove complex

SAGT'S COMMITMENT TO THE SDGS
SAGT'S COMMITMENT TO THE SDGS

As a firm advocate of sustainability across all aspects of its operations, SAGT contributes towards the Sustainable Development Goals (SDGs) approved by the UN in 2015. These SDGs were designed as a roadmap to build a better and more sustainable future by 2030, by addressing the world's most pressing economic, social and environmental issues. SAGT’s alignment to the SDGs can be seen throughout the report through the placement of SDG icons at relevant points in the content and through the SDG mapping included within the GRI Content Index found on pages 80-84.